❓ Frequently Asked Questions (aka: Stuff people ask before they panic-buy)

Q: Is this a physical product or a digital one?

A: Some of our designs are digital downloads, meaning you'll receive a high-resolution file you can print, frame, or display however you like — instantly, globally, and without shipping delays.

We also offer select physical prints and custom pieces. Make sure to check the product description before ordering.
👉 Still not sure? Email us and we’ll tell you exactly what you’re getting.

Q: Can I customize the text, size, or colors?

A: Heck yes. We’re basically emotional freelancers for your walls.
Leave your customization request in the order note, or email us with what you have in mind. If it’s not totally bonkers, we’ll do it.

👉 Have something specific in mind? Email us — we love weird ideas.

Q: When will I get my order?

For digital items: within 24 hours (usually faster).
For physical products: 2–5 business days to ship. Delivery time depends on where you are and how badly your local post office wants to see you smile.

👉 If your order feels “late,” email us and we’ll check it faster than you can refresh your inbox.

Q: I messed up the spelling! Can you fix it?

A: Yep. Mistakes happen. Just email us your order number and the correction. No judgment. Okay, maybe a little.

👉 Email us and we’ll make it right.

Q: Can I get a refund?

Digital files aren’t refundable (once it’s downloaded, it’s yours forever).
But if something’s wrong, we’ll fix it or tweak it.
For physical items, check our Refund Policy.

👉 Problems happen. Email us and we’ll be human about it.

Q: Do you offer wholesale, licensing, or collabs?

A: Yes. Maybe. Depends on your vibe.
We love working with shops, artists, and brands who get what we’re doing.

👉 Sound like you? Email us and let’s talk.

Q: Who’s behind all this?

A: One over-caffeinated human being with a digital pen, way too many folders, and a mild obsession with meaningful design.

👉 Want to say hi to the human behind the screen? Email us anytime.